{"id":14,"date":"2024-03-19T12:16:20","date_gmt":"2024-03-19T12:16:20","guid":{"rendered":"https:\/\/shoptopolina.com\/ma\/?page_id=14"},"modified":"2024-04-22T20:06:11","modified_gmt":"2024-04-22T20:06:11","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shoptopolina.com\/ma\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1a1c21e8 e-flex e-con-boxed e-con e-parent\" data-id=\"1a1c21e8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311acfa6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"311acfa6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span data-custom-class=\"title\">RETURN POLICY<\/span><\/strong><\/p>\n<p><strong><span data-custom-class=\"subtitle\">Last updated March 19, 2024<\/span><\/strong><\/p>\n<p data-custom-class=\"body_text\">Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.<\/p>\n<p data-custom-class=\"heading_1\"><strong>RETURNS<\/strong><\/p>\n<p data-custom-class=\"body_text\">All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.<\/p>\n<p data-custom-class=\"heading_1\"><strong>RETURN PROCESS<\/strong><\/p>\n<p data-custom-class=\"body_text\">To return an item, please email customer service at support@shoptopolina.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number,\u00a0place the item securely in its original packaging\u00a0and include your proof of purchase, then mail your return to the following address:<\/p>\n<p data-custom-class=\"body_text\">Topolina 369, Sidi Ghanem, Marrakech<\/p>\n<p data-custom-class=\"body_text\">Attn: Returns<\/p>\n<p data-custom-class=\"body_text\">RMA #<\/p>\n<p data-custom-class=\"body_text\">Topolina 369, Sidi Ghanem<\/p>\n<p data-custom-class=\"body_text\">Marrakech, 40005<\/p>\n<p data-custom-class=\"body_text\">Morocco<\/p>\n<p data-custom-class=\"body_text\">Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.\u00a0<\/p>\n<p data-custom-class=\"heading_1\"><strong>REFUNDS<\/strong><\/p>\n<p>\u00a0<\/p>\n<p data-custom-class=\"body_text\">After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.\u00a0Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.\u00a0We will notify you by email when your return has been processed.<\/p>\n<p>\u00a0<\/p>\n<p data-custom-class=\"heading_1\"><strong>EXCEPTIONS<\/strong><\/p>\n<p data-custom-class=\"body_text\">For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.<\/p>\n<p data-custom-class=\"heading_1\"><strong>QUESTIONS<\/strong><\/p>\n<p data-custom-class=\"body_text\">If you have any questions concerning our return policy, please contact us at:<\/p>\n<p data-custom-class=\"body_text\">+212679-726026<\/p>\n<p data-custom-class=\"body_text\">support@shoptopolina.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY Last updated March 19, 2024 Thank you for your purchase. We hope you are happy with your purchase.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Topolina Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shoptopolina.com\/ma\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Topolina Shop\" \/>\n<meta property=\"og:description\" content=\"RETURN POLICY Last updated March 19, 2024 Thank you for your purchase. 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